We want you (and your pet) to love your purchase! If you’re not completely satisfied, you may return your order within 30 days of delivery.

Return Conditions:

• Items must be unused, in original packaging, and in the same condition as received.

• Certain products such as perishable goods, personalized items, or clearance items are non-returnable.

Process:
To start a return, email us at support@tailtroves.com with your order number and reason for return. We will provide instructions for sending back your item.

Refunds:
Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect your return.